15th anniversary celebration print Ltd Edition 100

REQUEST A RETURN

14-Day Satisfaction Guarantee 

Change your mind after receiving an original artwork? You have 14 days from the date you received it to let us know. Choose from: 

1. Store credit for the full purchase price, or
2. A refund to your original payment method less a 20% processing fee calculated off the total purchase amount.

If you would like help finding a replacement artwork, we are happy to pair you with a complimentary art advisor to help you find the perfect piece.

If the original artwork arrived damaged, or was misrepresented, you can return it for a full refund to your original payment method within 14 days of receiving it. 

Proof of Damage: You’ll likely need to provide photos of the damaged print, packaging, and shipping labels to verify transit-related damage. This helps the business determine if the issue was due to improper packing or carrier mishandling.

All return shipments must be arranged through Teddy Kelly Team and shipped in their original packaging (including all accompanying certificates received with the order). 

All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD.

Please note: Special commissions, limited and open editions prints, and frames are all final sale. Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase. No refunds will be granted after the 14-day period.

What “Satisfaction” Means to us.

We want to make sure you find artwork you love! If you change your mind within 14 days after receiving the work, you can choose from a full refund via store credit, or a refund to your original payment method minus a 20% processing fee. We are happy to work with you to find a replacement. Our team of expert art advisors will work with you one-on-one if needed.

Final Sale Items

Special Collection, Artist Produced Limited Edition and Open Edition artworks, and eGift Cards are FINAL SALE and are not eligible for returns. Please fill out a return request form if your order arrived damaged or in poor condition.